When starting an approval, you may notice that some Global Approval options are not displaying in the drop-down menu options. This happens because certain criteria must be met for these approvals to appear.
Criteria for Approvals to Be Displayed:
The Selected User Must Exist in the Project
If the user is not added to the project, they will not be available for selection in the approval process.
The Selected Role Must Exist in the Project
The role must be created or copied into the project before it can be used for approvals.
Helpful Hint: The role in the project must match the role defined in the Global Approval settings for it to appear in the drop-down.
There Must Be a User Assigned to the Selected Role
Even if the role exists in the project, it will not appear in the approval drop-down unless at least one user is assigned to it.
If no user is assigned, you must add or change a user to that role before the approval option becomes available.
Additional Information:
When on the Approval tab, you can click the information icon to see any criteria that may be missing and/or an approval that may not be showing.