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Receiving Email Notifications from Projectmates: Email Whitelist

If you are having trouble receiving emails from Projectmates, please whitelist these email addresses: and

If you are using Mimecast, refer to the following instructions:
Notifications from the Projectmates application are going to be coming from two different potential domains: and depending on the message in the server.  

Below is the SPF record information for these, based off a validation from the following source

"v=spf1 ip4: -all"

canonical name =

Here are some potential solutions for setting up a bypass policy for emails coming from Projectmates:

Option 1

Option 2

If you have received email notifications from Projectmates before and are having new issues, please first check with your IT department to determine if your email has blocked or rejected the email.  If there is no record of the email coming through, please contact Projectmates Support at

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