When you first try to access Projectmates, you may not know exactly which web address or URL to use.
Helpful Hint: Most of our clients have their own website URL to access Projectmates. In this case, the web addresses are formatted as follows: ClientName.Projectmates.com
To confirm you are logging in to the correct Projectmates site:
- If you received an email notification that you've been added as a user to Projectmates, locate the email and click the link to access Projectmates.
- If you cannot locate this email, but you know you have login credentials, you can try using a search engine to search for Projectmates & the name of your client.
- If the search results don't produce the correct web URL, then you can try using this link: clients.projectmates.com.
Helpful Hint: Please note that only a small number of our clients actually use this web address.
- If none of the above gets you to the right page, then reach out to your contact with your client. They should be able to tell you which site to visit.